6Star.net

Our most frequently asked questions can be answered by browsing through this list. It contains answers to questions about every type of Service and Feature that we have. This list will be long since our list of Services and Features is also very long. When you click on a question for the answer, just click the "Back" button on your browser to go back to the list of questions.

The questions are divided into several categories: just click on the

button for the answer to any question.

General NON-Hosting account questions
	Does 6Star.net have Merchant Credit card accounts?
	Will 6Star.net design my web site for me?
	Can 6Star.net design our company logo?
	Can 6Star.net speed up the load time of our web pages?
	I'm new to computers and Internet advertising.
	Do you have a Newbie Guide to help me get started?
	Can you get a lot of Traffic to my web site?
	How can I get to the top of the Search Engine lists?

Our Policies
	What are your Privacy policies?
	What are your Hosting Services policies?

General Hosting account questions
	What is bandwidth and how much do I get?
	How much disk storage space do I get?
	How many domains are on each server?
	How do I register my domain name?
	Now much does it cost to register a domain name?
	Static IP Address? What's that? Do I need it?
	What's a Name server?
	Site Monster can automatically build my site for me?
	What is this Instant Setup Control Panel?

Email Questions
	How many ways can I access my email?
	How many accounts am I allowed to have?
	What are email Forwards and Aliases?
	What are email Autoresponders
	What is PGP encryption for email?
	How do I send email to all of my customers?
	What is my personal SMTP server?
	Can I read my email from anywhere without POP3?

Technical Support
	Will I get Toll Free tech support 24x7? 365 days/year?
	Can I get tech support by email?
	How does the instant setup software work?
	Do you have an online manual for everything?
	Do you have a technical support site?
	Monster Chat is an online tech support chat room?
	You guarantee 99.9% up time for my web site?
	What if I'm not satisfied and want my money back?
	I'll get a personal representative to help me out?

Ecommerce
	Do you have Free shopping carts?
	Do you have Free merchant accounts?
	Do you have Miva Merchant Commercial shopping cart?
	What is Cybercash?
	Do you have a secure server for credit card transactions?
	What is the SSH shell? Is it like SSL?
	What is a Server Side Include (SSI)
	Can I password protect my web pages and directories?
	What is PHP?
	What is the Microsoft Transaction Server?

Chat Room Software
	What is the Java Chatroom?
	Is Volcano Chatroom available with my account?

Additional Software
	Can I publish my web site with FrontPage?
	Can I have full streaming Real audio/video on my site?
	What is the web based Monster Control Panel?
	What is Miva Empresa?
	What plug-ins do you support?
	Do you support WAP and what is it?

Online Data Bases
	What is mSQL and mySQL?
	What is Microsoft SQL?
	What are MS Access and Foxpro used for?

Advanced Hosting Features
	What is a CGI bin directory? Why do I need it?
	15 CGI scripts are setup for me? What do they do?
	Can I setup custom MIME types on my site?
	Can I use any Unix shell (bash, csh, tcsh) I want?
	Do you support Perl, C, C++, Java, Python & TCL?
	What type of scripting languages/compilers are supported?
	What is Emacs?
	What are Pine, vi, elm, Joe, Pico, Cron Tab & .htaccess?
	What is the Majordomo mailing list software?
	Why would I use Cold Fusion?
	Can I create my own custom "missing file" web page?

Web Site Management
	What is FTP? Are you compatible with my software?
	What is anonymous FTP?
	What is Telnet?

Website Monitoring
	How often do you do tape backups of all the servers?
	Can I get listed on all 3500 search engines for Free?
	What are Raw Access Logs?
	What are Graphical Referrer Logs?
	What is Wusage?
	What is Web Trends?

Microsoft Development Software
	What is Visual Interdev?
	What does NetShow do?
	FrontPage web site creation management tool?
	Can I create FrontPage Subwebs?
	What is Microsoft Index server?
	What would I use Drumbeat 2000 for?
	What are active server pages?
	What ASP components are installed on your servers?

Hardware and Network
	What type of server will I get hosted on?
	What operating system are you using?
	How are you connected to the Internet?
	What type of UPS and backup generators do you have?