Tech Support Info
Please contact us at any time if you need help. Our Tech Support is available 24 hours a day every day of the year (ALL holidays included) by Toll Free phone, Chat Room or through our Ticket Monster Support system. Our Ticket Monster system will allow you to type in any question you may have and someone from tech support will answer that question within a few hours - the response will be emailed to you. The Support Chat Room will allow you to have a "Live Chat" with one of our friendly Tech Support professionals.
Our Support Center is open
24 hours/day
365 days/year (ALL holidays included)
Also, we have an extensive Online Manual with "step by step" instructions on "how to" do almost everything. You may find our Knowledge Base very useful for any questions you may have. Our up to the minute Network Status Reports will provide info about planned upgrades and any current server/router problems.
If you need to change your Name Server Information to point to your new web site on our servers, use the following info:
| Name Server Info | ||
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| Primary ns.6star.net 216.97.100.211 |
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Secondary ns2.6star.net 216.97.101.211 |
All NON-Tech Support Questions and
Requests
should be sent to the related departments,
which are open during normal business hours.
Please refer to the Contact Us
area.
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Technical Support @ (888)261-4779
Our Support Site
Entrance
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Support Site Map will list all the areas in our support site so that you can get there with just one mouse click. |
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Ticket Monster submit a Support Request Ticket for Help. You will be Emailed the response within a few hours. |
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Site Monster will automatically create a web site for you. No HTML required. Just select what you want from your web browser and your site will be created automatically. |
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Online Manual with step by step instructions for everything. |
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Knowledge Base of things not in the Online Manual. |
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Network Status real-time problem status reports on all servers & planned maintenance on our systems. |
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Support Chat Room have a "one on one" live chat with one of our friendly tech support staff |
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Toll Free
Tech Support
(800)607-0123
Support Site
Entrance
Support Site Map
Ticket Monster
Site Monster
Online Manual
Knowledge Base
Network Status
Support Chat Room